Terms of Service

These Terms of Service ("Terms") govern your use of our website, [neuronic.online] (the “Website”), and our products and services. By accessing our Website or purchasing from us, you agree to comply with these Terms. If you do not agree, discontinue use immediately.

1. General Terms

1.1 Eligibility

To use our Website or purchase products, you must:

• Be at least 18 years old or have parental/guardian consent.
• Use the Website in compliance with all applicable laws and regulations.

1.2 Changes to Terms

We may update these Terms periodically. Continued use of our Website after changes means you accept the revised Terms. The latest version will always be posted at [neuronic.online].

2. Products & Purchaes

2.1 Product Disclaimer

Neuronic devices are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Statements on this Website have not been evaluated by the FDA or other regulatory authorities. Consult a healthcare professional before using our products.

2.2 Pricing & Payment

• Prices are in local currency accepted in your region and may change without notice.
• Payments are processed securely through third-party payment gateways.
• We reserve the right to cancel any order due to fraud, pricing errors, or policy violations.

2.3 Shipping & Delivery

• Shipping times vary and are not guaranteed.
• Neuronic is not responsible for customs duties, import taxes, or delivery delays by third-party carriers.
• Customers must provide accurate shipping details.

2.4 Returns & Refunds

• Returns are accepted within 90 days for unused, undamaged products in original packaging.
• Refunds are processed after inspection.

2.5 Limited Warranty

• Our products come with a 12**-month limited warranty** for manufacturing defects.
• The warranty does not cover misuse, unauthorized modifications, or accidents.

To request warranty service, contact support@neuronic.online.

3. Website Use & User Conduct

By using our Website, you agree NOT to:

• Engage in fraudulent, illegal, or unauthorized activities.
• Attempt to hack, disrupt, or gain unauthorized access to our systems.
• Copy, distribute, or exploit our content without permission.

We may terminate access for violations of these Terms.

4. Intellectual Property

All Website content, including text, images, product designs, and trademarks, is owned by or licensed to Neuronic and protected under copyright laws.

You may not:

• Copy, modify, or distribute our content without permission.
• Use Neuronic trademarks without authorization.

Unauthorized use may result in legal action.

5. Privacy & Data Protection

Your use of our Website is also governed by our [Privacy Policy], which details how we collect, use, and protect your personal information.

5.1 GDPR Compliance (For EU Users)

If you are in the European Union (EU), the General Data Protection Regulation (GDPR) applies to how we process your personal data.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (“right to be forgotten”).
• Object to processing or request data portability.

To exercise your GDPR rights, contact us at support@neuronic.online.

5.2 CCPA Compliance (For California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal data.

You have the right to:

• Know what personal data we collect and how it’s used.
• Request deletion of your personal data.
• Opt out of the sale of personal data (Neuronic does not sell user data).
• Not face discrimination for exercising your CCPA rights.

To exercise your CCPA rights, contact us at support@neuronic.online.

6. Disclaimer of Warranties

Neuronic provides its Website and products "AS IS" and "AS AVAILABLE."

We do not guarantee that:

• The Website will be error-free, uninterrupted, or secure.
• Product use will achieve specific health outcomes.

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

7. Limitation of Liability

To the fullest extent permitted by law, Neuronic is not liable for:

• Indirect, incidental, or consequential damages.
• Personal injury or health issues related to product use.
• Loss of profits, data, or business opportunities.

Our total liability for any claim is limited to the amount you paid for the product.

8. Indemnification

You agree to indemnify and hold harmless Neuronic, its employees, and affiliates from any claims, losses, or expenses arising from:

• Your use of our Website or products.
• Your violation of these Terms.
• Any unauthorized or unlawful activities.

9. Governing Law & Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of Germany, without regard to conflict of law principles.

9.2 Dispute Resolution

• Any disputes must first attempt resolution through informal negotiation.
• If unresolved, disputes shall be settled by binding arbitration or in the courts of Germany, unless prohibited by law.

10. Contact Information

For any questions about these Terms or to exercise your GDPR/CCPA rights, contact us at:

📧 Email: support@neuronic.online

🌐 Website: neuronic.online

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