Shipping Policy

Last updated: 08 April 2025
Effective Date: April 2021

At Neuronic, we aim to deliver your products safely and promptly. Here’s what you can expect:

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Processing Times

Orders are typically processed within 1-3 business days. Once your order is shipped, you’ll receive a confirmation email with tracking details.

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Shipping & Transit Times

Estimated delivery times depend on your location.

  • USA & Canada can expect shipments within 3-10 business days.
  • European Countries can expect shipments within 5-10 business days.
  • Australia can expect shipments in 4-10 business days.
  • International outside of the above-mentioned will range from 5-15 business days.

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International Shipping

Neuronic ships worldwide, but please note that international shipments may be subject to customs fees, import duties, and other taxes not included in the order’s total price. These are the buyer's responsibility.

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Shipping Costs

Neuronic provides free shipping however we do not cover import or customs fees. We can provide shipments from the US, Canada, European Union, Australia and Asia.

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Tracking

Once shipped, you’ll receive a tracking number to monitor your package’s progress.

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Delivery Issues

If your order is delayed or lost, contact us promptly. We will work with the carrier to resolve the issue and ensure your order is delivered.

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